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How c6999 Handles Your Personal Information

When you open an account with us, you share certain details — your name, contact information, and the payment methods you use, including bKash, Nagad, and Rocket.

Account data handled carefullybKash, Nagad, Rocket wallet data protectedYour rights clearly statedContact us to update or delete
c6999 How c6999 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption to all data transmitted between your device and our servers, covering your login session, your account wallet activity, and any payment detail you enter. Cookie data recorded during your session is used to keep you logged in and to remember your account preferences — it is not used to build advertising profiles. You can clear session cookies through your browser or mobile settings at any time without affecting your account balance.

SSL Encryption Every connection to your account — whether on mobile or desktop — is encrypted. This covers bKash, Nagad and Rocket payment flows as well as account login.
Cookie Policy We use session cookies to maintain your login state and save your account preferences. We do not place third-party advertising cookies without your knowledge.
Data Retention Your account data is kept while your account is active and for a reasonable period after closure, in line with applicable requirements for your eligible region.
Your Rights You can request a copy of the data we hold on you, ask us to correct errors, or request deletion of your account. Contact our support team to start any of these.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, our support team can help. You can reach us through live chat inside your account, by email, or through our help desk. We aim to acknowledge privacy requests promptly and resolve them as quickly as the nature of your request allows.

Live Chat Open live chat from your account dashboard. Our support team handles privacy queries including data access requests and wallet detail corrections.
Email Support Send your privacy request by email with your registered account details. We confirm receipt and follow up with next steps for your specific request.
Help Desk Ticket Submit a formal ticket through our help desk for data deletion or data portability requests. We track each ticket so nothing gets lost in the queue.

Common Questions About Your Privacy on c6999

These are the questions we hear most often about data, account privacy, and your rights. If your question is not covered here, our support team can help you directly through live chat or email.

We collect your name, phone number, email address, and date of birth at registration. When you deposit via bKash, Nagad or Rocket, we also record the transaction reference linked to your account.

No. We never store your mobile wallet PIN or password. We only record the transaction reference and wallet number needed to verify and match your payment to your account.

Yes. Submit a data access request through live chat or email with your registered account details. We will confirm receipt and send you the information we hold within a reasonable timeframe.

Raise a deletion request via our help desk ticket system. We will close your account and remove personal data in line with our retention obligations for your eligible region.

We share limited data only with payment processors and fraud-detection partners, strictly to verify transactions and protect your account. We do not sell personal data to any third party.

We use session cookies to keep you logged in and save preferences. You can clear them via your browser or mobile settings at any time. This will not affect your account balance or wallet history.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.