Reference

Terms and Conditions That Govern Your c6999 Account

These terms set out the rules that apply when you open an account, make deposits via bKash, Nagad, or Rocket, and use any part of the c6999 platform.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law and region dependentSubject to change with noticeContact support for queries
c6999 Terms and Conditions That Govern Your c6999 Account
HOW WE HANDLE THIS

Account Security and Term Enforcement at c6999

We apply these terms consistently and in good faith. When you deposit through bKash, Nagad, or Rocket, that transaction is subject to our payment terms and wallet verification steps — your account must match the wallet name to complete a withdrawal. If a term changes and affects your account, the updated version takes effect from the date shown in the notice we send you.

Wallet Name Matching

Your withdrawal wallet — bKash, Nagad, or Rocket — must match the name registered on your account. Mismatches are flagged during the verification step before any payout is released.

Account Retention Rules

Inactive accounts may be flagged after a period of no login activity. We will contact you at the registered details before any account status change takes place under these terms.

Term Change Notification

Material changes to these terms are communicated through a platform notification or to your registered contact. Continued use of the account after the notice date means you accept the updated terms.

Dispute and Amendment Path

If you disagree with a term or believe one has been applied incorrectly to your account, contact support with your account details and the specific clause in question for a formal review.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you want to query a specific clause relating to your account, deposits via bKash, Nagad, or Rocket, or withdrawal processing, our support team is the right place to start. Queries about account status, term interpretation, or eligibility are handled through the channels below.

Live Chat Open the chat window from any page on the platform. A support agent will walk through the specific clause or account condition you are asking about.
Email Support Send a written query to our support address for detailed term clarification, account disputes, or formal requests related to your payment or eligibility status.
Account Help Page The help section in your account dashboard covers common term-related questions, wallet verification steps, and how to submit a formal amendment request.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility. If your question is not covered here, the support channels above are the right next step.

Yes. Every deposit made through bKash, Nagad, or Rocket is subject to our payment terms. Your wallet must be verified and name-matched before a withdrawal is processed.

No. We provide reasonable notice of any material change — through a platform notification or your registered contact details — before the updated terms take effect on your account.

Access and eligibility depend entirely on your local law and region. These terms do not override any local restriction. If access is not lawful where you are, these terms cannot authorise it.

No. These terms allow one account per person. Operating multiple accounts or sharing login credentials is a breach of these terms and may result in account suspension pending investigation.

Contact support via live chat or email, providing your account details and the specific clause you believe was applied incorrectly. We review all formal disputes and respond in writing.

It means the name on your bKash, Nagad, or Rocket wallet must match the name registered on your c6999 account. Any mismatch is flagged at the withdrawal verification step.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.